Privacy Policy
Preamble
Within the framework of its activities, the company ELTOMEX FOR CLOTHES TRADING, a limited liability company with a single shareholder is required to process personal data.
The present privacy policy (hereinafter the 'Policy') informs you on how ELTOMEX FOR CLOTHES TRADING, in its capacity as data controller, undertakes to ensure the protection, confidentiality and security of the personal data it processes in accordance with the legislation in force in Egypt.
The present Policy is applicable to the customers of the products offered by ELTOMEX FOR CLOTHES TRADING under the brand 'SHEMSI' and to the visitors of the myshemsi.com website.
1. Why is your data processed?
ELTOMEX FOR CLOTHES TRADING only processes personal data for specific, explicit and legitimate purposes. ELTOMEX FOR CLOTHES TRADING does not process your data in a way that is incompatible with these purposes.
ELTOMEX FOR CLOTHES TRADING processes your data as part of its commercial prospecting activities. To this end, the purposes pursued by ELTOMEX FOR CLOTHES TRADING are the following:
- sending commercial offers and information on SHEMSI products based on your consent.
ELTOMEX FOR CLOTHES TRADING processes your data as part of its relationship with its customers. To this end, the purposes pursued by SHEMSI are the following:
- management of your order (and in particular preparation of the order, sending, invoicing and payment, exchanges and returns, right of retraction, requests for information, complaints...) on the contractual basis of your acceptance of the ELTOMEX FOR CLOTHES TRADING GTC;
- communication of information on the product you have purchased and commercial prospecting for similar products, on the basis of the legitimate interest of A&L to promote its products and services.
ELTOMEX FOR CLOTHES TRADING processes your data within the framework of the management of the users' accounts. To this end, the purposes pursued by ELTOMEX FOR CLOTHES TRADING are the following:
- management of your account (including account creation, password management, order history, registered addresses...) on the contractual basis of your account creation request;
- reminders for unfinished orders on the basis of ELTOMEX FOR CLOTHES TRADING's legitimate interest in promoting its products and services.
- sending commercial offers and information on SHEMSI products based on your consent.
ELTOMEX FOR CLOTHES TRADING processes your data in the context of managing its workshops. To this end, the purposes pursued by ELTOMEX FOR CLOTHES TRADING are the following:
- management of claims and litigation, based on ELTOMEX FOR CLOTHES TRADING's legitimate interest in exercising and protecting its rights.
ELTOMEX FOR CLOTHES TRADING processes your data as part of the administrative management of its e-commerce site. To this end, the purposes pursued by A&L are the following:
- management of requests relating to your rights on the basis of ELTOMEX FOR CLOTHES TRADING legal obligations;
- management of your image rights on the contractual basis of the image exploitation authorization that you have signed;
- management of the administrative and fiscal formalities (conservation of invoices, tax returns...) on the basis of the legal obligations of A&L.
2. What data is processed?
ELTOMEX FOR CLOTHES TRADING only processes personal data collected directly from you or resulting from the use of its website via cookies.
ELTOMEX FOR CLOTHES TRADING only processes data or a category of data if it is strictly necessary for the purposes described in this Policy.
ELTOMEX FOR CLOTHES TRADING processes the following categories of data:
- identification data: last name, first name, customer number...;
- contact information: postal address, email, telephone number... ;
- connection, service use and interaction data: connection and usage logs, etc;
- products and services held or used, history of the customer relationship ;
- profiles and scores for customer segmentation.